The time I need to prepare an order for shipping varies. For details, see individual items.
I'll do my best to meet these shipping estimates, but can't guarantee them. Actual delivery time will depend on the shipping method you choose.
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Just contact me within: 5 days of delivery
Ship items back to me within: 7 days of delivery
But please contact me if you have any problems with your order.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
To help prevent tarnishing (which is common in pieces with silver, copper, or brass) store your jewelry in a sealed plastic bag and polish regularly. Do not wear your jewelry in the shower, pool, hot tub, or to the gym. Minimize your jewelry contact to chemicals such as perfume and lotion.
Each item will come packaged in a brown paper box with the Moss and Metal logo on top. Please let me know if this is a gift going directly to the recipient, and I will gladly include a note from you.
We love making custom orders. Please message me if you would like something custom made and I will send you a link to your order in the message.
All orders coming from the state of Texas will be charged state tax rates. All other orders will be responsible for the tax laws enforced by their state.
-Gold filled can be gold or rose gold in color.
-Gold filled jewelry has an actual layer of 14k gold that has been pressure bonded to another metal.
-It is much higher quality than gold plated or silver plated jewelry.
-This product is easy to care for and can keep it's shine for a lifetime.
- Because of the gold layer, it does not tarnish & oxidize like silver or brass.
- It can be cleaned if necessary with mild soap and water.
-Gold and silver plated jewelry is a base metal (usually copper) covered with a very thin layer of gold or silver.
-It is very popular and commonly used.
-It is fairly durable, however the gold or silver covering will wear away with time.
-It should not be worn in water
-Stainless Steel is silver in color.
-It does not tarnish or oxidize.
-We use stainless steel chain in all of our necklaces (with the exception of gold fill)
-Because it is hypoallergenic, stainless steel is used in our children's bangles.
-Most of our earrings are made with stainless steel backs.
-Stainless steel is very strong and durable.
Aluminum is silver in color.
-Aluminum is Lead and Nickel Free.
-It will not tarnish or oxidize.
-It is light weight and easy to care for.
-We use a thick gauge aluminum so that your jewelry will feel sturdy and solid.
-Brass is golden in color & Copper is pink/rose.
-Brass & Copper will oxidize and tarnish when exposed to humidity.
-Brass & Copper should be polished and stored in a sealed bag to keep it's shine.
-Brass should never be worn in water.
-Brass and Copper will naturally take on a patina after time
-Some people with metal sensitivity experience a green stain on skin when wearing brass or copper